Canada-Based Technical Support – In Under 90 Minutes
Certified support from local technicians—fast, direct, and reliable.
90-Min ResponseLocal ExpertsLive Video Call
How It Works:
Use the printed card inside the box to access our technical support form. Submit your order number, and a technician will contact you within 90 minutes during service hours. A video call is required for setup and troubleshooting. Prefer not to use video? Just mention it in the form.
Support Hours: Mon–Fri: 10 AM – 5 PM ESTSat–Sun: 11 AM – 2 PM EST
Assistance Technique au Canada – en Moins de 90 Minutes
Assistance certifiée par des techniciens locaux — rapide, directe, fiable.
Réponse en 90 minTechniciens LocauxAppel Vidéo Direct
Comment ça fonctionne :
Utilisez la carte imprimée dans votre boîte pour accéder au formulaire d’assistance technique. Soumettez votre numéro de commande et un technicien vous contactera dans les 90 minutes (durant les heures de service). L’appel vidéo est requis pour l’installation ou le dépannage. Vous préférez éviter la vidéo ? Mentionnez-le simplement dans le formulaire.
Heures de support : Lun–Ven : 10h – 17hSam–Dim : 11h – 14h
Got S6 monitor, works perfect with my Laptop, not for desktop though. Looks very nice and easy to connect (there is a video on the website which is very helpful). So far very happy , hope it last as long as the normal monitor.
P
Phil W. (Canada)
Finicky Set-up
First complaint is a web design issue. Submitting a ticket 'should result in a call within 90 min'.... I did *not* look at my email as the website does NOT indicate submitting a ticket will FIRST initiate an email with instructions to get the phone call!?!?! Waited 4 hours and submitted a few requests for a call back... Having watched Amir in the videos numerous times... Finally got a call asking me to check my email - REALLY!?!? Yup the first submission resulted in an email that I Did Not know was coming!!
So...I was able to successfully connect one screen to multiple computers at various times in the past, but found it 'finicky'. In the YouTube videos Amir shows to connect power first to the middle USB-C port on the screen, followed by the 'signal' (HDMI, H-5) to the port ID'd as USB with DP.... when I tried to connect both screens to my Laptop for the first time - I couldn't get the HDMI to work...
Amir was great! when he called and talked me through it... however he told me 'live' that the signal should be connected first, then the power. Was that the issue (unknown - but is works now!)
Phil
A
Anthony (Canada)
I would give more stars if it was possible
Fantastic product even better customer service
C
Cynthia A. (Canada)
Second order from this company
I purchased S3 for my office directly from them, and S6 for personal use from their store on Best Buy.
S3 was good but unfortunately I had to return it because it was not suitable for my office space as single screen would be working better.
In both purchases, I found them very cooperative and professional. Technician called me for S6 connection was professional knowledgeable and patient.
I recommend
K
Kristin B. (Canada)
Game Changer!!!
This screen extender has really changed the game for me at school. Having the ability to look at three screens at the same time has really made things easier instead of having one with 67 tabs open. I do wish the stand was sturdier because it keeps tipping forward. If they created a sturdier stand, I would definitely buy it!
j
jeremy c. (France)
TUTT S6 (New Generation) 15.6" Triple Portable Monitor Screen Extender For All Devices with USB-C HDMI Port | H5 2-in-1 High Definition Video Transmission Cable | Rose Gold Black