Request a Call with Our Technician
Demandez un appel avec notre technicien
For all purchases on TUTT Store, Amazon, Best Buy, or Walmart
Pour tous les achats sur TUTT Store, Amazon, Best Buy ou Walmart
Need Help? Getting Technical Support Is Simple.
Besoin d'aide ? Le support technique est très simple.
-
Fill out the form completely.
Include your phone number and your order number.
Remplissez le formulaire entièrement.
Incluez votre numéro de téléphone et le numéro de commande. -
We verify your order.
Only orders from TUTT Store, Amazon, Best Buy, or Walmart are eligible.
Nous vérifions votre commande.
Seules les commandes passées sur TUTT Store, Amazon, Best Buy ou Walmart sont admissibles. -
Our technician contacts you.
You’ll receive a text (usually via WhatsApp) to schedule a time that works for you.
Un technicien vous contactera.
Vous recevrez un message (souvent via WhatsApp) pour planifier une session selon votre disponibilité. -
If you prefer not to receive a video call, just mention it in the form.
Si vous ne souhaitez pas d'appel vidéo, indiquez-le simplement dans le formulaire.
Once submitted, we’ll handle the rest. Our goal is to make the process fast, clear, and helpful.
Une fois le formulaire soumis, nous nous occupons du reste. Notre objectif est de rendre le processus rapide, clair et efficace.
H5 Cable Explained
How to Connect Portable Monitor to Laptop with
'H5 Converter Cable'
S3 - S6 - F3 - S2Mini
How to Connect Dual Screen Portable Monitor to a Laptop
Compatible Models: TUTT S3 | S6 | F3 | S2 Mini – Dual Screen Portable Monitors
Connection instructions vary depending on your laptop’s available ports. Please review the options below:
1. HDMI + Full-Featured USB-C (Thunderbolt)
Recommended Setup for Best Performance
- First Screen
- Connect a full-featured USB-C cable directly from your laptop to the USB-C port on the first screen.
- No external power is required.
- Second Screen
- Connect HDMI from your laptop to the HDMI/DP (typically red-marked) port on the second screen.
- Use a USB-C cable to supply power to the second screen.
Note: While the second screen may receive power from the laptop, external power is strongly recommended for stable performance.
2. HDMI + Regular USB-C or USB-A
When Your Laptop Does Not Support Thunderbolt USB-C
- First Screen
- Connect HDMI from your laptop to the HDMI/DP (typically red-marked) port on the screen.
- Power the screen using a USB-C cable connected to an external power source (recommended).
- Powering from laptop is possible but not advised for long sessions.
- Second Screen
- Connect the included H5 conversion cable (USB-C + USB-A heads) to your laptop.
- Connect the USB-C end of the H5 cable to the HDMI/DP (red) port on the second screen.
- Use an external USB-C cable to power the second screen.
- A blue screen with connection icons should appear.
- Locate and install the “Display” driver on your laptop.
- If no display appears, restart your system after driver installation.
3. MacBooks with One Full-Featured USB-C + One Regular USB-C
For Mac M1, M2, M3 Series and Newer Models
- First Screen
- Connect a full-featured USB-C cable directly to the first screen.
- No external power required.
- Second Screen
- Connect the included H5 conversion cable (USB-C + USB-A heads) to your MacBook.
- Plug the USB-C end of the H5 cable into the HDMI/DP (red) port on the second screen.
- Power the screen using a separate USB-C cable connected to an external power source.
- A blue connection screen should appear.
- Locate and install the “Display” driver on your Mac.
- Restart your Mac if the second screen doesn’t activate immediately.
Still Need Help?
Scan the QR code on your monitor label and enter your order information. A TUTT technician will contact you within 90 minutes for live support.
Scan the QR code on your monitor label and enter your order information. A TUTT technician will contact you within 90 minutes for live support.
How to Connect Portable Monitor
S780 & S788
Quad Screen Extender
Discover why thousands trust TUTT — explore real reviews on Best Buy Canada.
Visit Best Buy ProfileHow To Connect Videos
Pre-Purchase Service
Need More Help Connecting Your Monitor?
Explore our Complete Portable Monitor Guide 2025 to learn everything about single-cable, dual-cable, and wireless connection methods. Whether you're using a MacBook, Windows PC, or gaming console, this guide covers it all with visuals, examples, and expert tips.
Check the Full Guide
