I had trouble getting monitors connected to my laptop with HDMI and contacted them, technician guide me through the process. They also sent me a free USB- C to HDMI docking station. Thanks
K
Kamal S. (Canada)
Overall good
The monitor itself works well, fairly easy to connect. Tracking information suggested 3 days to Vancouver. It took 5-6 days and I missed one important meeting planed to present with this monitor.
E
Ella
L15 is a very good choice,
Shipping fast to Quebec, extended mode gives a massive screen.
Connection is easy no drive.
Screen quality is acceptable
E
Ema
Shipped fast to Calgary 5 days. Very helpful as I’m advertiser, I can carry it to my meeting.
Wish it comes with bag.
Frequently Asked Questions
Still have questions? Send us your questions by filling out the form below, we will be happy to assist you.
The Screen shows “No Signal “
This issue arises when the TYPE-C port of your laptop lacks full features, specifically the capability to transfer video signals and power simultaneously. Using H5 Cable will solve the problem.
Is my laptop USB-C Full-Featured?
Title
Typically, a TYPE-C interface with symbols like “DP,” or one identified as Thunderbolt 3 or Thunderbolt 4, indicates full feature support. In the absence of such symbols, refer to the user manual or online resources for your laptop’s specifications.
The Screen flicker or disappear
Title
This issue typically stems from insufficient or unstable power supply from your laptop interface to the monitor. To address this, utilize an adapter providing a stable power output of 5V/2A or higher.
How to connect with HDMI cable
Title
Using HDMI Cable you need to power the screen with source of power, either with a USB cable to your laptop or to a wall charger.
